· Maintaining functional relationships with stakeholders in order to gather information, understand stakeholder interests and manage their expectations
· Providing stakeholders with the understanding and implications of system changes and new features
· Capturing the objectives and requirements and translating these to the system owners and development team members
· Running and facilitating solution and design workshops and requirement gathering sessions, and using this information to document new features
· Responsible for full user acceptance testing and approval status prior to deployment for the live system
· Identifying and capturing constraints, dependences, assumptions, gaps and risks and modeling the data.
- Writing user stories, GUI, use cases and follow up with Scrum process.
· Accountable for troubleshooting issues that arise within the company
· Established changes to improve efficiency and minimize data input time
- Functional specifications and follow up of the BI Reporting solution for the KPIs of the program
UMMS its a set of projects aiming to support operations over the mailing division of IPC. I was covering each one of those projects in terms of business and functional analyses.