Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; excellent at honest analysis; look beyond the obvious and doesn't stop at the first answers.
Ability to establish and maintain effective relationships with internal and external customers, and to manage and meet the expectations, while intelligently incorporating customer feedback to improve products and services.
Ability to make good, well-informed decisions in a timely manner, based on sound analysis and judgement, and willing to reverse if/when new information shows original decision to be wrong.
Ability to: build and manage staff into effective teams, to achieve goals; and, to create strong team morale and spirit, sharing success and empowering staff to be responsible for their work.
Ability to look ahead, to anticipate and articulate future strategic and technical trends and opportunities, to anticipate their consequences, to create competitive and breakthrough strategies and plans.
Ability to: create organizational success, through the establishment of clear, concise tasking and delegation to empower staff to understand and achieve goals;
Assess staff competencies and abilities, develop potential and empower them to work within a program framework to deliver organizational agility and innovation.
Capable of liaising with users of different levels of experience and expertise. Have the ability to identify and analyze clients' needs and to provide appropriate solutions to meet organizational requirements.